Quality
Dedicated to quality
Medspray understands that product quality is the main contributor to customer satisfaction and compliance. Therefore, Medspray has implemented a quality management system that contains the processes needed to ensure that its products have the expected quality level to fulfil customer and regulatory requirements.
This quality management system, including the quality policy and quality objectives, is reviewed at planned intervals to ensure its continuing suitability, adequacy, and effectiveness. This review includes assessing opportunities for improvement including the need for changes to the quality management system.
Quality Management System
Since 2010, Medspray has been certified for having an ISO 13485 compliant quality management system for ‘the design and development, manufacture, and distribution of micro technology based aerosol and spray devices for medical purposes’. In addition, Medspray complies with the regulatory requirements that apply to its products.
Download a copy of our ISO 13485 Certificate
Quality Policy
At Medspray we give the quality of our products the highest priority.
To support this, it is our policy that:
- we communicate with everyone who is involved with our products the importance of meeting customer and regulatory requirements;
- we encourage everyone to discuss any potential or identified problems as part of our culture of transparency and shared responsibility;
- we have an effective quality management system that conforms to the international standard ‘ISO 13485’ and to the applicable regulatory and customer requirements;
- we ensure the continuing suitability, adequacy, and effectiveness of our quality management system through the use of the monitoring, measurement, and regular reviews we perform on this system;
- we continuously assess opportunities for improvement, including the need for changes to the quality management system and our business practices;