Privacy statement

Medspray B.V. and its affiliated companies (Medspray Pharma B.V., Medspray Non-Pharma B.V., Medspray Technology & Manufacturing B.V., Medspray Anesthesia B.V. and Medspray Mystic B.V.), (hereafter: “Medspray”) respect the privacy of all users of their website and ensure that the personal information you provide to us is handled confidentially.

Scope

This Privacy Statement applies to all personal data of visitors, customers and other third parties whom Medspray has any business arrangements with, including visitors of www.medspray.com (hereafter the “Website”)

Use of personal data

We use the information you provide us with when you contact us, for example in relation to enquiries, orders, comments or complaints made by you for conducting business with you and for our legitimate interest of communicating with you about our products and services
If you fill in the contact form, or request a quote form, a Medspray representative may contact you regarding your request.
If you are one of our customers, suppliers or prospects, we use your information to establish and fulfil our contract with you. This may include verifying your identity, communicating with you and arranging the provision of products and services. We may also use your information for our legitimate interest of documenting and managing our internal administration.
We use the data we gain from use of our websites for market research in pursuance of our legitimate interests of improving our products and services and being able to offer tailored products and services to our customers and prospects.
We use the information you provide us via our website (for example when signing up to a newsletter or other marketing communications) to send you information on our products and services, special offers or other information based on the interests that you have indicated to us. If you do not wish to receive such information, you can indicate so via info@medspray.com.
If necessary, we may use your information in order to comply with applicable laws and for our legitimate purpose of protecting our legal rights, for example, in connection with legal claims, compliance, regulatory and/or investigative purposes. This may include sharing your data with third parties, such as government authorities or law enforcement officials.

Personal data that we process

Medspray collects personal data when you subscribe to our newsletter or if you fill in the contact form on our website. Through the forms, we collect all the information that you fill out, which may include your name, company, e-mail, country, your enquiry, how you heard about us and any other information you decide to provide. Which may include first name, last name, email address, company information, phone number and country.
You can also contact us via email directly. If you contact us, we will collect your name, company, email address, phone number, and any other information you decide to provide us which we need to be of further assistance and communicate with you.
If you subscribe to our marketing communications, we will collect the information you provide us with, which may include your e-mail address, the topics for which you wish to receive updates and any other information you decide to provide. You can always unsubscribe from these messages by sending us an email to unsubscribe.
If you are one of our customers, suppliers or prospects, we may process limited personal data in the course of our business relations with you, for example when you place an order, or request a sample. Such personal data may include your name, company and job title, e-mail address, telephone number, address, order details, and if applicable, credit registrations and credit limits.
We also collect information on the use of our websites via cookies. Please view the section “Cookies” below.

Storage Period

We retain information about you only for as long as needed for the purposes for which it was collected. The time of termination is related with the purpose with which we obtained or collected the personal data and any legal obligations. After every new interaction, we keep the personal data for a maximum of 36 months. If you have any questions about the storage period, please send an email to info@medspray.com.

Rights

You are entitled to ask Medspray for an overview of the information we have about you and also to correct or delete certain data (please be aware that this isn’t possible if we need to have the personal data because of any legal obligations, supply products and/or to execute a contract), restrict processing of your data, or to ask Medspray to transfer some of this information to other organisations by sending an email to info@medspray.com. You can also object to some processing of your information and, where Medspray has asked for your consent to process your information, you can withdraw this consent at any time.
We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, you can get in touch at info@medspray.com. If you wish to opt out of receiving marketing communications for us, you can also do so by at any time sending an email to info@medspray.com.
In the event you have unresolved concerns, you also have the right to contact your local data protection authority. We hope this will not be necessary and would like to assure you we will do our best to resolve any dissatisfaction you may have.

Unsubscribe

Do you no longer like to receive marketing information and/or updates? You can unsubscribe at any time. For this purpose you should send an e-mail to info@medspray.com.

Share of personal data

Medspray will not sell or share your personal data to third parties. If you are one of our customers, suppliers or prospects, we may process limited personal data in the course of our business relations, for example when you place an order or request a sample. Such personal data may include your name, company and job title, e-mail address, telephone number, address, order details, and if applicable, credit registrations and credit limits.

Links to other websites

Our Website may contain links to other websites. When you use these links to connect to another website, this Privacy Statement is no longer applicable. Please note that the website you enter, after having made use of such link, may apply its own privacy policies. Medspray is not responsible for the processing of your personal data on other websites than our own Website.

Personal information is secure

Medspray has implemented careful and appropriate measures to secure the systems. Such in order to prevent unauthorized parties from gaining access to the personal information and to prevent personal information from being lost.

Changes to the privacy statement

We reserve the right to change this privacy statement. Changes will be published on this page. Last time we updated the privacy statement: 20-04-2020. For every other question about our privacy statement, please send an email to info@medspray.com.